Mystika na tirih: Incident na vlaku pusti San Antonio z vprašanji
Moški je bil hudo poškodovan, ko ga je vlak zadel blizu križišča cest Walzem in Gibbs Sprawl v San Antoniju. Reševalci so ga našli z življenjsko ogrožajočimi poškodbami glave in…
In the context of SL (Service Level or Systems Language), an “incident” refers to any unplanned interruption or reduction in the quality of an IT service. Incidents can disrupt normal operations and can affect users’ ability to perform their tasks. The management of incidents is a crucial part of IT service management (ITSM), aimed at restoring service operation as quickly as possible and minimizing the impact on the business. A key goal in incident management is to address the issue effectively to prevent future occurrences, ensuring continuous improvement in service quality. Incidents can vary in severity and scale, from minor disruptions to major outages, requiring appropriate response measures based on their impact and urgency.
Moški je bil hudo poškodovan, ko ga je vlak zadel blizu križišča cest Walzem in Gibbs Sprawl v San Antoniju. Reševalci so ga našli z življenjsko ogrožajočimi poškodbami glave in…